At GoJudi, your privacy is a matter we take seriously. This Privacy Policy explains in clear terms what personal data we collect from you, why we collect it, how we use and protect it, who we may share it with, and what rights you have over your own information. We are committed to handling your data responsibly and transparently.
A plain-language summary of our key privacy commitments. The full legal text of our Privacy Policy follows below.
All data transmitted between your device and the GoJudi platform is encrypted using industry-standard 256-bit SSL/TLS protocols. Your personal and financial information is protected at every point of transmission.
GoJudi does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data is used only to operate your account, process transactions, and improve your experience on the platform.
We collect only the personal data that is strictly necessary for the operation of your GoJudi account, the processing of payments, and compliance with our regulatory obligations. No unnecessary data is gathered or retained.
You have the right to access, correct, and request deletion of your personal data held by GoJudi, subject to our legal retention obligations. We provide a straightforward process for exercising these rights via our support team.
GoJudi uses cookies only for functionality, security, and platform analytics. We do not use third-party advertising cookies. You may adjust your cookie preferences at any time through your browser settings.
All data processing activities at GoJudi are conducted on lawful bases — including contractual necessity, legal obligation, and legitimate interest — in line with internationally recognised data protection standards.
Regardless of where you are located, GoJudi respects and upholds the following data subject rights for all platform users.
Request a copy of the personal data GoJudi holds about you at any time.
Ask us to correct inaccurate or incomplete personal data held in your account.
Request deletion of your personal data, subject to our legal retention obligations.
Ask us to limit the processing of your personal data in certain circumstances.
Receive your personal data in a structured, machine-readable format for transfer.
Object to the processing of your data for direct marketing or legitimate interest purposes.
This Privacy Policy (hereinafter referred to as "the Policy", "this Policy", or "our Privacy Policy") issued by GoJudi (hereinafter referred to as "GoJudi", "we", "us", or "our") and applies to all individuals who access, register on, or use the GoJudi online gaming and sports betting platform athttps://gojudi.cam, together with any associated mobile interfaces, applications, and services (collectively, "the Platform").
GoJudi is committed to protecting the privacy and personal data of all users of its Platform. This Policy has been prepared to explain clearly and transparently how personal data is collected, processed, stored, protected, and shared in connection with your use of GoJudi, and to inform you of your rights in relation to that data.
By accessing or using the GoJudi Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with the terms of this Policy, you must not use the GoJudi Platform.
This Policy applies to all personal data processing activities conducted by GoJudi, whether in relation to individuals located in Malaysia or elsewhere. Where the laws of a specific jurisdiction impose additional data protection requirements, GoJudi will endeavour to comply with those requirements in respect of the individuals concerned.
For the purposes of this Privacy Policy, the following definitions apply:
GoJudi collects the following categories of Personal Data from Members and Platform visitors:
3.1 Identity & Registration Data
3.2 Contact Information
3.3 Financial & Transaction Data
3.4 Gaming & Behavioural Data
3.5 Technical & Device Data
GoJudi collects Personal Data through the following means:
GoJudi processes your Personal Data on the following lawful bases:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Contractual necessity — required to provide the Platform services |
| Processing deposits and withdrawals | Contractual necessity — required to fulfil payment obligations |
| KYC identity verification | Legal obligation — required under applicable AML and compliance frameworks |
| Fraud prevention and anti-money laundering screening | Legal obligation and legitimate interest — protecting platform integrity |
| Responsible gambling monitoring | Legal obligation and legitimate interest — player welfare and harm prevention |
| Customer support communications | Contractual necessity and legitimate interest |
| Platform analytics and service improvement | Legitimate interest — improving the quality of the platform |
| Promotional communications (where opted in) | Consent — subject to your marketing preferences |
GoJudi uses the Personal Data it collects for the following purposes:
GoJudi does not sell, rent, or commercially trade your Personal Data to any third party. GoJudi may share your Personal Data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection obligations:
GoJudi uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that enable the Platform to function correctly and to remember your session preferences.
8.1 Types of Cookies Used
8.2 Managing Cookies
You may configure your web browser to refuse all cookies, or to alert you when a cookie is being placed on your device. Please note that disabling certain cookies may affect the functionality of the GoJudi Platform — in particular, strictly necessary cookies are required for you to remain logged in and to access all Platform features. Browser-level cookie settings vary by browser; please consult your browser's documentation for guidance.
GoJudi retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting obligations.
Where a Member closes their GoJudi Account, GoJudi will retain certain categories of data — including transaction records, KYC documentation, and game history — for a minimum period required by applicable anti-money laundering and financial record-keeping standards. This retention period is typically a minimum of five (5) years from the date of account closure, though longer periods may apply where required by law or where the data relates to ongoing compliance proceedings.
Technical and analytics data that cannot be attributed to a specific individual — including aggregated usage statistics and anonymised session data — may be retained indefinitely for platform improvement purposes.
Where data is no longer required for any lawful purpose, GoJudi will securely delete or anonymise it in accordance with our internal data destruction procedures.
GoJudi implements a comprehensive set of technical and organisational security measures to protect Personal Data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
As a Data Subject, you have a number of rights in relation to the Personal Data that GoJudi holds about you. GoJudi is committed to facilitating the exercise of these rights in a timely and transparent manner.
11.1 Right of Access
You have the right to request a copy of the Personal Data GoJudi holds about you. GoJudi will provide this information within a reasonable timeframe following verification of your identity.
11.2 Right to Rectification
If the Personal Data GoJudi holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain information directly through your Account settings, or by contacting our support team.
11.3 Right to Erasure
You may request that GoJudi delete your Personal Data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (where consent was the basis for processing), or where the data has been unlawfully processed. This right is subject to GoJudi's legal retention obligations — GoJudi cannot delete data that it is legally required to retain.
11.4 Right to Restrict Processing
You may request that GoJudi limit the processing of your Personal Data in certain circumstances, such as where you contest its accuracy or where you object to its processing on legitimate interest grounds.
11.5 Right to Data Portability
Where processing is based on your consent or contractual necessity, you may request that GoJudi provide your Personal Data in a structured, commonly used, machine-readable format.
11.6 How to Exercise Your Rights
To exercise any of the above rights, please contact the GoJudi support team via live chat on the Platform or by email. GoJudi will verify your identity before processing any data subject request. Requests will be responded to within thirty (30) days of receipt, subject to verification.
GoJudi implements age verification procedures as part of the account registration and KYC processes to prevent access by individuals under 21 years of age. If GoJudi becomes aware that Personal Data belonging to a person under 21 has been collected — whether as a result of a verification failure, false declaration, or any other circumstance — GoJudi will promptly delete that data and close the relevant Account.
If you are a parent or guardian and believe that a minor may have accessed GoJudi using false age information, please contact our support team immediately. We will investigate and take appropriate action without delay.
GoJudi's primary user base is in Malaysia, and our principal data processing operations are focused on serving Malaysian Members. However, certain service providers engaged by GoJudi — including cloud infrastructure providers, KYC verification services, and fraud screening services — may process or store data in jurisdictions outside Malaysia.
Where Personal Data is transferred to a jurisdiction that may not offer the same level of data protection as Malaysia, GoJudi will ensure that appropriate safeguards are in place, including contractual protections that require the recipient to handle the data to a standard consistent with GoJudi's Privacy Policy and applicable data protection principles.
GoJudi does not transfer Personal Data to third parties in jurisdictions that are known to pose materially elevated risks to data subject rights without first conducting an appropriate transfer impact assessment and implementing mitigating measures.
GoJudi reserves the right to update or amend this Privacy Policy at any time. When material changes are made — for example, changes to the categories of data collected, new categories of recipients, or changes to the purposes of processing — GoJudi will notify registered Members via email to the address associated with their Account or via a prominent notice on the Platform.
The effective date of the current version of this Policy is displayed at the top of this page. We encourage all Members to review this Policy periodically to remain informed of how GoJudi protects their Personal Data.
Your continued use of the GoJudi Platform following the effective date of any updated Privacy Policy constitutes your acknowledgment of the updated terms. If you object to any change in this Policy, you should contact our support team or consider closing your Account in accordance with the process described in ourTerms & Conditions.
If you have any questions, concerns, or requests regarding this Privacy Policy or GoJudi's handling of your Personal Data — including requests to exercise your data subject rights — please contact our support team. We are available24 hours a day, 7 days a week, in English, Bahasa Melayu, and Mandarin.
For written enquiries and formal data subject requests, you may contact GoJudi by email. Please include your registered username and a clear description of your request or concern in all written communications.
For responsible gambling enquiries and self-exclusion requests, please visit our dedicated Responsible Gambling page, where you will find full details of the support tools and external resources available to GoJudi Members.
Our support team is available 24/7 to help with any privacy-related question or data subject request. Whether you need to access, update, or delete your personal data — or simply want to understand how GoJudi uses your information — we're here to help in English, Bahasa Melayu, and Mandarin.
For players aged 21 and above only. Gambling involves financial risk — please play responsibly. Responsible Gambling resources here.